We offer a 100% satisfaction GUARANTEE. If you are not happy with your purchase for any reason, please contact us immediately and we will make it right. Exchanges or returns (for store credit only) are accepted within 10 days of receiving the order. Refunds are only given as Store Credit - which will never expire.  Please do not leave negative or neutral feedback without letting us know first how we can provide 100% satisfaction. WE GUARANTEE YOUR SATISFACTION! : ))

Although returns are rare, we have a specific return policy to protect goods in transit. If you wish to return any item for store credit, please contact us first and obtain a return authorization. You have up to 10 days from the time of receipt to decide on making a return (for store credit only).  No "Final Sale" items may be returned.  Returns must be made with a copy of the invoice and packaged within bubble wrap or packing material so items will arrive back at our warehouse undamaged. Return breakage due to failure to notify Bliss Crystals of a return or to re-package sufficiently will forfeit your store credit.

Returned packages from any destination due to insufficient address, forwarding address, or refusal to pay customs fees will be charged a fee by the Post Office for their return to Bliss Crystals. This return fee, plus original shipping fees will be deducted from any store credit given.

Frequently Asked Questions

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Or send your question to us at: info@blisscrystals.com.

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100% Authentic Crystals

Highest quality, real crystals with transparency of origin and properties

Happiness Guaranteed

Your satisfaction with every order is our promise. Contact us within 10 days for returns or refunds.