💫 Refunds & Satisfaction Guarantee

We stand behind everything we sell with a 100% Satisfaction Guarantee. If you’re not completely happy with your purchase, just reach out — we’ll make it right.


🔁 Store Credit Returns & Exchanges

  • Returns and exchanges are accepted within 10 days of delivery.

  • Refunds are issued as store credit only, which never expires.

  • Final Sale” items are not eligible for return.


📩 How to Return an Item

To begin a return, please contact us for a return authorization. Items must be:

  • Sent back within 10 days of receipt

  • Safely packaged with bubble wrap or protective materials

  • Accompanied by a copy of your original invoice

Important: Items returned without authorization or damaged in return transit due to poor packaging may not be eligible for credit.


🚫 Returned Packages & Fees

If a package is returned due to:

  • Incorrect or insufficient address

  • Refusal to pay customs fees

  • Failure to pick up the package

...the original shipping fee plus any return shipping charges will be deducted from the issued store credit.


💬 Need Help?

Before leaving neutral or negative feedback, please contact us — we promise to do our best to ensure you're 100% satisfied.

We’re always here to help. 😊

To book a reading with Jillian:

Call our store: (951) 972-3444

Subject to availability

Secure Shopping

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100% Authentic Crystals

Highest quality, real crystals with transparency of origin and properties

Happiness Guaranteed

Your satisfaction with every order is our promise. Contact us within 10 days for returns or refunds.
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